Hi The data hall move was completed on Saturday 2 April without issues. We have been closely monitoring all services since the move and are now marking the data hall move as closed. If you have any issues, please either open a support ticket or email/contact myself Many ... Read More »
Hi We are experiencing issues with automated payments and our testing yesterday failed. We can only accept Manual payments for the moment We will continue to look into automated payments and apologise to our customers which has been brought about by the new 3DS2 now in force with all payment gateways. Regards Level 2 ... Read More »
Hi
Our 3DS2 module is been revised to allow auto payments
We will not be able to accept any payment until we have tested and brought live he new module which should be later today
Regards
Level 2 Support
Helweb-havesupport
Hi
Due to an issue with the new payment been taken, we have brought forward the New 3DS SCA required payment method.
You will be required to enter your CCV once on next payment and renews will then work normally
If you have any issues, please open a support ticket
Regards
Level 2 Support
Helweb-havesupport
Hi As of September 14th 2019, clients paying by credit/debit cards will be required to use the new 3D secured payment method. You will need to verify your card on next payment due on 01/10/2019 and payments would then continue as normal once verified. We will not suspend or terminate any client if payments are delayed We thank you for your ... Read More »
The rights to the equivalent .uk domains, e.g. yourdomain.uk, were automatically reserved for you as part of the launch process in 2014. According to our records you have not taken up your rights and the deadline to do so is less than two weeks away: 06:00 BST (UTC +1) on 25 June 2019. Following this date, the domain(s) will be made available ... Read More »
If you have a .co.uk domain, please click here to claim your .UK domain.
https://www.havehosts.co.uk/billing/?m=claimyouruk
.UK domains are reserved for owners of .co.uk only
Please note that from 23rd November, 2016, .EU domains will no longer have a renewal grace period. This means any .EU domain expiring on, for example 23rd November, will be deleted on 23rd November itself, if not renewed before that date. Please renew your .EU domains which are about to expire as soon as possible, or else you will have to restore ... Read More »
We are working very hard towards our goal of full cluster hosting, and with the introduction of our haveworx platform, which replaces the ceworx platform (same underlying distro and the same, one of the best control panels - Interworx), we are nearly reaching our goal.We will keep you updated as it progresses but here is a quick picture to show ... Read More »
Hi
We are pleased to announce our haveworx platform is production ready.
Please login to your account to read more from support/network status, which will show schedulled notifications.
We have emailed notifications to all our clients
Regards
Level 2 Support
Helweb-havesupport
